Custom ordered units might not be returned for refund or exchange. Stock items in original condition* may be returned or exchanged within 45 days. A copy of the receipt is required, and a 25% restocking charge will apply to refunds. Items that are picked up by a Moose Creek Precast Inc. truck for refund will be charged additional freight charges.
*Original condition means; not chipped, cut, cracked, covered in mud, dirt, mortar or anything else that would take away from its “like new” appearance.
Products manufactured by Moose Creek Precast Inc. are warranted for one year, from the date of sale, against defects of construction. Defective products will be repaired or replaced, at the manufacturer’s discretion. Warrantied products will be replaced in the same manner as which they were originally purchased. Moose Creek Precast Inc. will not be held liable for labour costs incurred during replacement or damages caused by the product failure. Items not manufactured by Moose Creek Precast Inc. will be subject to the individual product manufacturer’s warranty.
At Moose Creek Precast Inc., we place high importance on our customer's privacy. We will never share your personal information with any outside companies and do not sell customer lists or information of any kind.